Refund policy

HOW TO CANCEL

You can send a cancel request on salesuburb@gmail.com or directly from your account,

the order can only be cancelled if it is not shipped.

HOW TO RETURN OR EXCHANGE

You can return or exchange the order within 5 days of delivery of the product, to return or exchange please mail us at salesuburb@gmail.com or you can do it directly from your account.

NO QUESTIONS ASKED

Our return policy is very flexible and customer friendly, we try to accommodate our patrons as much as we can. 

HOW TO GET A REFUND 

All refunds will be processed within 3 days of receiving the merchandise back at our warehouse.

Prepaid orders will be refunded back directly into your account and COD orders will be refunded via UPI or NEFT.

(Please provide your UPI ID or your bank account details for the same.) 

Please allow 3 days for the amount to reflect in your bank account statements.